Are your System Tray icons missing or invisible? The problem is usually noticed when the system icons are missing such as the volume control icon or wireless icon, and is most often down to corruption of the system icon’s cache. This is quite easily resolved too by running a couple of quick commands to clear […]
Delete a user from Deleted Users in Office 365
When you delete a user in Office 365, it adds the user to “Deleted Users” for 30 days meaning you can’t reuse the UPN/username during this time. It is possible to delete a user from Deleted Users in Office 365, however it does require Powershell. You will require Azure Active Directory Module for Windows PowerShell […]
How to install Azure Active Directory Module (MSOnline)
To install Azure Active Directory Module, run the following command in Powershell. You will require administrative rights. Install-Module MSOnline To learn more about the MSOnline module, visit this Microsoft KB.
Photocopier Default Passwords
Below is a list of common photocopier default passwords, used by the manufacturer themselves. Many print management companies that sell particular makes & models of devices also use the same details. Feel free to add your own to the comments and I’ll update the list. —– Riso Photocopiers The following username and password is usually […]
win32kfull.sys BSOD When Printing – SOLVED!
Over the past couple of days there has been an influx of users online reporting BSOD (blue screen of death) when printing, the culprit being win32kfull.sys – the BSOD error as below: Stop code: APC_INDEX_MISMATCH What failed: win32kfull.sys This appears to be caused by a bad Windows Update from Microsoft, and so far there […]
How to Delete a Teams Meeting Recording
So, this seems to be a question cropping up for me quite often at the moment from various users – there are users shouting on the Teams User Voice forum and the Microsoft KB articles aren’t that helpful, so here’s how to delete a teams meeting recording. Scenario You or a participant has accidentally recorded […]
How do I change my proxy settings? – Easy Method!
“How do I change my proxy settings?” Common question that your less tech savvy users keep asking you? Are you that less tech savvy user asking that question now? There are many ways to make using proxy settings a thing of the past, such as PAC files and client based filtering, but in many environments […]
Windows 10 VPN client won’t connect
There seems to be an issue with the Windows VPN Client at the moment as I’ve now had multiple reports of users from home where the Windows 10 VPN client won’t connect. When clicking to connect to the VPN from the wireless/VPN menu from the system tray, rather than prompting for a username & password, […]
Your mic has been muted by your system settings – FIXED
I recently had a user repeatedly getting the error “your mic has been muted by your system settings” when trying to join or host a Google Meet on a Windows 10 device. External microphones, with both USB and 3.5mm audio connections, suffered the same issue. After trying all the steps in my previous post, I […]
Unable to get an IP from DHCP – SOLVED
If you’re having problems with your computer being unable to get an IP from DHCP, then the below steps to reset your network stack should fix your problems. Though before trying the below, it’s worth trying the usual fixes first (restart, disable/enable network adapter, restart you router/DHCP service if it’s not just one machine affected […]
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