“How do I change my proxy settings?” Common question that your less tech savvy users keep asking you? Are you that less tech savvy user asking that question now? There are many ways to make using proxy settings a thing of the past, such as PAC files and client based filtering, but in many environments […]
I recently had a user repeatedly getting the error “your mic has been muted by your system settings” when trying to join or host a Google Meet on a Windows 10 device. External microphones, with both USB and 3.5mm audio connections, suffered the same issue. After trying all the steps in my previous post, I […]
In years gone by, the question of how to edit a pdf was fairly complicated without the correct (and sometimes expensive) software. However more recently this has become very straight forward. Assuming you have Office 2016, Office 2019 or Office 365 Apps installed, there’s actually very little you need to do – Word is now […]
To access another mailbox from within your own mailbox in Office 365 Outlook Web, follow the steps below. It’s worth noting that this will only work if an admin has given you the relevant permissions to the mailbox you’re trying to open. Once the permissions are added, it can take up to 2 hours to […]
This article applies to: microphone not working in web browser; microphone not working in Google Meet; microphone not working in Microsoft Teams; microphone not working in GoToMeeting; microphone not working in Chrome; microphone not working in Edge; microphone not working in Internet Explorer; microphone not working in FireFox and any other instance of your microphone […]
Google Chrome & Microsoft Edge (Chromium Version) have Flash player built in as standard and auto updates; however Adobe have announced end of life for Flash in December 2020. In light of this, Google & Microsoft have now blocked Flash by default in Chrome & Edge to spur website owners to update their site to […]
If, like me, you’ve received the “Word could not create the work file. Check the temp environment variable” error shown above when starting Word, here’s a couple of quick simple fixes that should address the problem. Fix – Creating Environment Variables This issue can be caused by profile corruption, viruses, or disk corruption, however […]
This method is pretty useful if you have a large number of sites to support, or more than one SSID on your wireless network using passwords that are difficult to remember – this will show you how to export import wireless profiles in Windows. Be aware, that to allow the import process to work effectively, […]
If you are receiving the error message: “Remote session was disconnected because there are no Remote Desktop client access licenses available for this computer. Please contact the server administrator” when trying to use remote desktop, be it via invoking an MSTSC session or using something such as RDWeb, it’s actually a pretty easy fix. Simply […]
A school I support was recently upgraded to Windows 10 across site, and with this we also upgraded their version of Notebook 11.4 to the latest version (Notebook 16). 90% of the computers all worked fine, but a couple would not communicate correctly with the SMART Boards – they were both older SMART Board models, […]
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