Are your System Tray icons missing or invisible? The problem is usually noticed when the system icons are missing such as the volume control icon or wireless icon, and is most often down to corruption of the system icon’s cache. This is quite easily resolved too by running a couple of quick commands to clear […]
Category: Desktop OS
win32kfull.sys BSOD When Printing – SOLVED!
Over the past couple of days there has been an influx of users online reporting BSOD (blue screen of death) when printing, the culprit being win32kfull.sys – the BSOD error as below: Stop code: APC_INDEX_MISMATCH What failed: win32kfull.sys This appears to be caused by a bad Windows Update from Microsoft, and so far there […]
How do I change my proxy settings? – Easy Method!
“How do I change my proxy settings?” Common question that your less tech savvy users keep asking you? Are you that less tech savvy user asking that question now? There are many ways to make using proxy settings a thing of the past, such as PAC files and client based filtering, but in many environments […]
Windows 10 VPN client won’t connect
There seems to be an issue with the Windows VPN Client at the moment as I’ve now had multiple reports of users from home where the Windows 10 VPN client won’t connect. When clicking to connect to the VPN from the wireless/VPN menu from the system tray, rather than prompting for a username & password, […]
Your mic has been muted by your system settings – FIXED
I recently had a user repeatedly getting the error “your mic has been muted by your system settings” when trying to join or host a Google Meet on a Windows 10 device. External microphones, with both USB and 3.5mm audio connections, suffered the same issue. After trying all the steps in my previous post, I […]
Unable to get an IP from DHCP – SOLVED
If you’re having problems with your computer being unable to get an IP from DHCP, then the below steps to reset your network stack should fix your problems. Though before trying the below, it’s worth trying the usual fixes first (restart, disable/enable network adapter, restart you router/DHCP service if it’s not just one machine affected […]
How to edit a PDF – Easy Method!
In years gone by, the question of how to edit a pdf was fairly complicated without the correct (and sometimes expensive) software. However more recently this has become very straight forward. Assuming you have Office 2016, Office 2019 or Office 365 Apps installed, there’s actually very little you need to do – Word is now […]
Microphone not working in web browser / Google Meet, Teams etc
This article applies to: microphone not working in web browser; microphone not working in Google Meet; microphone not working in Microsoft Teams; microphone not working in GoToMeeting; microphone not working in Chrome; microphone not working in Edge; microphone not working in Internet Explorer; microphone not working in FireFox and any other instance of your microphone […]
Disk running at 100% – Windows 10
I recently had a user bring me an almost brand new machine that was running slow – upon my investigations, I found the disk running at 100% despite nothing running. The machine was a 9th Gen i5, with 8GB RAM and an SSD, so should not have been slow. I checked the usual culprits (startup […]
Enable Flash Player Google Chrome / Microsoft Edge
Google Chrome & Microsoft Edge (Chromium Version) have Flash player built in as standard and auto updates; however Adobe have announced end of life for Flash in December 2020. In light of this, Google & Microsoft have now blocked Flash by default in Chrome & Edge to spur website owners to update their site to […]
Recent Comments